May 6 - 8, 2002
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Providing Culturally Competent Disability Services
to Persons Born in other Countries May 6 - 8, 2002 |
Culturally competent negotiation: Creating consensus between provider and consumer
Sockalingam, S.; Williams, E. Z.
National Center for Cultural Competence, Associate Director
Washington, DC 20007 USA
sockalis@georgetown.edu
Abstract
Diversity is the recognition of a plurality of views and experiences that exist in society, currently. Within this context, understanding each other in order to make decisions and solve problems is increasingly complex and crucial. Given that we seem to h ave less time for decision making and problem solving, it is important that we have a conscious understanding of different cultural perspectives and value systems. Cultural competence goes beyond race, and provides a framework for inclusion of cultural va lues, beliefs and practices around communication and service delivery. It moves us beyond a problem-centered framework, which tends to portray people primarily as victims, while ignoring their independent views of themselves, their society, and the streng ths and resources they bring to it. This presentation will explore cultural perspectives and how they affect our ability to achieve mutually acceptable resolutions.